ASU members would be forgiven for thinking that the telephone sales strategy is being made up as they go along. The conflicting information we have been given since the closure of the Melbourne and Brisbane centres was announced certainly supports this contention and the meeting between your ASU reps and the company on 23rd September…
The ASU has been advised this morning by Qantas that it is now their intention to put more telephone sales jobs in Auckland instead of in Hobart as was initially promised. Now Qantas says that the company is “segmenting” the business so that Hobart will become the “Premium Service Call Centre” while Auckland will be…
The Australian Services Union slammed Qantas for creating new call centre positions in New Zealand when its Melbourne call centre operations are set to close mid next year. ASU Victorian Assistant Branch Secretary, David Leydon, said that the union has sought transparency from the company throughout the process but that this shows that Qantas is…
The Australian National Audit Office (ANAO) is currently seeking the views of ASU members to gauge the effectiveness of the Australian Taxation Office (ATO) in ensuring employers comply with their Superannuation Guarantee obligation payments to employees.. There are many instances when employers fail to make regular payments, and put members’ entitlements at risk. For example,…
The ASU has recently had a number of enquiries from members being forced to attend medical examinations conducted by a medical practitioner of the employer’s choice. Some employers have also sought more detailed information from the employee’s medical practitioner regarding the nature of the employee’s sick leave. The particular issues raised have been different depending…
Since 1 January 2014 the Fair Work Commission, under new legislation introduced by the former Gillard Government, has been able to deal with complaints regarding bullying at the workplace. The powers of the Commission enable it to conciliate between the parties. If that cannot be achieved, it can then make necessary orders in relation to…
The ASU receives many enquiries from members who are facing the prospect of being made redundant (or retrenched). Being retrenched can be a very unpleasant process which can be emotionally and psychologically draining but the ASU can assist you in dealing with a redundancy and whether it is being or has been done an appropriate…
Members often ask if they are entitled to a pay rise. ASU members’ terms of employment can vary. Below is a general summary for members to consider, though you may need to keep in mind that these don’t always apply to everyone. Members who have concerns regarding their pay and how to go about getting…
This week the new Enterprise Agreement was approved. Congratulations are in order, albeit subdued congratulations. Subdued because whilst a new agreement is going to be implemented it comes at a time of great uncertainty for employees at Target as we continue through the current redundancy process. Some of our people have left already or are…
The ASU has been made aware that Toll Dnata has recently advised people that the company will no longer be paying for shoes that are required as part of your uniform. This is completely unacceptable and the Union will be addressing this issue with Andrew Smith on his return from annual leave. In the meantime…
ASU delegates and officials met with Qantas management for another update on Friday 12 September 2014 in Melbourne. We discussed a range of issues including the update on the EOI numbers, Hobart recruitment, training, career transition support, the redeployment process, and Melbourne – Brisbane transfers. The company is putting in place a range of career…
Emirates employees will now have the Enterprise Agreement for voting on from the 12th to 18th September 2014. The ASU/ALAEA understands that while the voting process has not gone as smoothly as it should have it is of the utmost importance that the proposed enterprise agreement is scrutinised, and the pitfalls and shortfalls of the…