The ASU has welcomed the launch of a new Call Centre Code with the Victorian Government, describing it as best practice for government procurement of outsourced call centre services. The Call Centre Code dictates minimum standards in the call centre industry, a large employer with an important role in providing many essential government services. It…
The ASU has welcomed the launch of a new Call Centre Code with the Victorian Government, describing it as best practice for government procurement of outsourced call centre services. The Call Centre Code dictates minimum standards in the call centre industry, a large employer with an important role in providing many essential government services. It…
On 20 February 2017 your ASU delegates met with management and gave them a list of the changes that ASU members want to see in their new agreement. Survey and our claims The ASU received significant feedback from our EBA survey telling us what improvements members want in the new agreement. Some of the main changes…