ASU Victorian Private Sector Branch Direct Debit Service Agreement
Direct Debit Service Agreement This document provides information to you regarding the direct
debiting of your account. By signing this direct debit request (DDR) you have authorised us to
arrange for funds to be debited from your nominated account. You should refer to the direct debit
request and this agreement for the terms of the arrangement between you and us. DRAWING
ARRANGEMENTS The ASU will debit amounts instructed by you on a selected Thursday cycle. If
the payment date is a non-business day or public holiday we will process a direct debit to your
account on the next business day. CHANGES TO THE ARRANGEMENTS Unless you have asked
us to change your payment and we have agreed to your request, we will give you at least 14
days notice when changes to our direct debit arrangements are made. This notice will include the
new amount, frequency and the next drawing date. A request to stop or alter direct debit
arrangements must be made in writing to the ASU and signed by the member. DISPUTES
If you believe that a drawing has been initiated incorrectly, we encourage you to take the matter up
directly with us by contacting our membership department. We undertake to investigate any dispute
and advise you of the outcome.Phone: 03 9342 3300 Email: info@asupsvic.org ACCOUNTS
Before sending us your account details, please check with your financial institution that direct debit
deductions are allowed on the account you have chosen. Please make sure you have enough money
in your account to cover your obligations to us when due. Your financial institution may charge a
fee if the payment cannot be met. You must advise us if the nominated account is transferred or
closed. CONFIDENTIALITY The ASU will not release any information provided on this
form to any person or institution other than the member who signs the form and the financial
institution cited in the form. APCA number: 060158
