Your Jetstar National Negotiating Team met with the company on 15th September 2014 and 21st October 2014 to see if we can get any closer to finalizing an agreement. The company continues to say that they want an 18 month pay freeze so that no pay rise would be payable until 1st April 2015. We…
The Australian Services Union applauds the commitment by the crossbench Senators to stand with Australian workers against the Abbot Government’s unfair changes to the Fair Entitlements Guarantee (FEG). FEG (formerly knows as GEERS) was one of the central safeguards that ensured workers who were caught up with the Ansett collapse got assistance when they were…
ASU delegates and officials met with Qantas Telephone Sales and HR management in Melbourne on 29th October 2014 for an update on the redeployment, redundancy and other issues arising from the closure of Brisbane and Melbourne Centres. As usual there were more questions than answers and disappointingly there is still misinformation and inconsistencies with information…
The Australian Services Union Victorian Private Sector branch will protest at the Qantas AGM in Melbourne tomorrow, calling on the company to reverse its decision to offshore call centre jobs to New Zealand. ASU Victorian Branch Secretary Ingrid Stitt said that over 500 Victorian ground staff and support roles have been made redundant since February…
That is the key message members are giving us about the recent email from Virgin Australia saying that team members around the country have “wrongly” been credited annual leave and they are taking it back. Back in March 2014 a payroll reconfiguration saw annual leave deducted from hundreds of staff – this was quickly reversed…
In a Change.org petition released today, Australians are giving voice to their frustration with the national carrier which recently announced it was reneging on its promise made in May this year to not offshore more call centre jobs. The petition calls on Joyce and the Board to immediately reverse this decision and abide by their…
Since March 2012 your ASU airport delgates and officials have been meeting with Qantas management to discuss the failings of the company’s policies around how to deal with unaccompanied minors (UMs) and young people under 18 (YPs) at airports. We have raised the issues you have told us about including the poor and inadequate facilities…
As in previous years the ASU is sending representatives to the Qantas AGM to ask some hard questions… We don’t expect to be the only ones given the record loss Qantas has sustained. We expect many shareholders will question how CEO Alan Joyce and the Board can hold their jobs. This year the Qantas Annual…
Your ASU reps recently met with Qantas and Helloworld in relation to the union’s application of a dispute over the QBT incentive scheme. Discussions focused on the directions outlined by Commissioner Johns on the 9th of September. This included consultation with the ASU regarding the contents of a joint communiqué to be issued by Qantas…
ASU members would be forgiven for thinking that the telephone sales strategy is being made up as they go along. The conflicting information we have been given since the closure of the Melbourne and Brisbane centres was announced certainly supports this contention and the meeting between your ASU reps and the company on 23rd September…
The ASU has been advised this morning by Qantas that it is now their intention to put more telephone sales jobs in Auckland instead of in Hobart as was initially promised. Now Qantas says that the company is “segmenting” the business so that Hobart will become the “Premium Service Call Centre” while Auckland will be…
The Australian Services Union slammed Qantas for creating new call centre positions in New Zealand when its Melbourne call centre operations are set to close mid next year. ASU Victorian Assistant Branch Secretary, David Leydon, said that the union has sought transparency from the company throughout the process but that this shows that Qantas is…