Fair Work Commission approves new Virgin ASU Agreement We are pleased to advise that the Fair Work Commission has approved the new Virgin Australia & ASU Guest Services & Guest Contact Centre Agreement 2020. On 2 February 2021 the Fair Work Commission approved your new enterprise agreement. This means it will come into force on…
A number of ASU members have realised that they were not paid for Public Holidays, for which they ordinarily would of worked, over the Christmas New Years Period. Employees who queried why they were not paid for these days, were told by Serco payroll that they were not entitled to Public Holiday Pay, despite being…
We hear about strategic planning sessions all the time, but what is it and how do you do it? Have no fear, ASU is here with one of our most popular courses from 2020, all about strategic planning. Launch into Leadership: Introduction to Strategic Planning This webinar examines the foundations of strategic planning and the success factors…
Before work starts to get busy again, now is the perfect time to brush up on your IT skills! Whether you’re new to Excel or want to learn how to really harness its power – we have the whole range of courses to help you become an Excel Expert! Become an Excel Expert– for all…
Jetstar waited until Christmas Eve to notify staff about new periods of Stand Down. As soon as we became aware of border closures taking effect in December, ASU officials urgently sought information from Jetstar about the impact to members. Jetstar made numerous excuses for delaying their advice and did not advise us they would start…
2020 is finally behind us. Now it’s time to take control of where you want to be in 2021! If a change in career is on the cards for you, we’ve got a full range of courses to help you land your next job! Launch Your Next Career Move: How to Land Your Next Job Did you…
Virgin contacted the ASU late last week about Guest Services staff shortages. The Company did not anticipate reaching the number of hours of work that they currently have to cover until late 2021. For now, this is an issue that affects work in MEL, ADL & BNE but it could expand to other ports in…
As agreed between Auscript and the ASU and endorsed by ASU members; Commissioner Harper-Greenwell has issued a Recommendation (see on reverse side of this Bulletin) in relation to Audio Transcribers’ new training process and minimum wages. EA Bronze Level In future the EA Bronze level will be paid no less than the Clerks – Private Sector…
Voting to formally finalise our Virgin Australia and ASU Guest Services and GCC Enterprise Agreement 2020 opens tomorrow, Friday 11 December. The proposed agreement now must be voted on by employees. ASU members have fought hard together and recommend voting YES. Well done to all ASU delegates and members for coming together and working hard to retain decent,…
This week we mark 16 Days of Activism against Gender-Based Violence. We know that domestic and family violence has surged during the COVID-19 pandemic. While many of us may feel helpless knowing that violence is happening behind closed doors, there are ways we can provide support within the workplace to help end family and domestic violence…
On 3 December, ASU representatives met with Qantas management to discuss the proposed restructure of Airports. Qantas continues to say skilled customer service professionals at Airports and Lounges will be made redundant, but it can’t answer basic questions about the new ‘innovations’ they say will replace them. Qantas struggled to answer basic questions about how…
We know that COVID-19 and the economic recession have hit many families hard. Money is tight and budgets are stretched. Coming into Christmas and the holiday season, no one wants to be worried about how to afford everything – it’s a stress you just don’t need. But the ASU is here to help with our…