The ASU recently met with Serco Representatives to raise our concerns regarding the pay and classification of PAL employees. The ASU raised the concerns shared with us by Union members that the workload and work type that employees are asked to perform could not be fairly Classified as Level 1 on the Contract Call Centre…
The ASU have been saying to Jetstar that they needed to think about resourcing a likely boost to available work from December 2020 and now they are scrambling to find the staff. The ASU has been meeting regularly with Jetstar to hear about improving flight schedules, returning to work after stand down and getting rostering…
Last night the ASU held a whole of RACV Meeting to discuss some major developments at RACV. The ASU discussed with employees an MOU between the Union and RACV which we have embarked on instead of re-negotiating the Enterprise Agreements when they expired mid last year. The MOU recognises the tumultuous period we are in,…
Last night ASU members voted overwhelmingly in favour of the ASU endorsing the proposed Virgin Australia and ASU Guest Services and GCC Enterprise Agreement. We expect that the technical process of a vote of all Guest Services and GCC employees will begin in the next week or so. Don’t forget where we started in these…
The ASU has been invited to meet with Serco HR over the issue of pay and classifications on the Contract Call Centre Award. The ASU is always prepared to raise issues on members behalf and will be asking Serco to explain the rational for categorising employees as Level 1. However, if we are going to…
We’ve called on Jetstar to adopt a set of measures to fix front of house (FOH) rostering and make it fair! ASU delegates and organisers met with Jetstar on Friday 6 and Tuesday, 10 November to hear their response to measures. At the last meeting on Tuesday, Jetstar responded to our concerns about recalling FOH…
The ASU understands Serco Services Australia members are now being trained in the Older Australians line and some employees at Essendon are also being trained in processing. Whilst the ASU welcomes new opportunities for members, the question has to be asked, who benefits from this upskilling? Serco is paid by the client, Services Australia, for…
ASU Delegates and Officials met with Slater & Gordon Management in our bi-monthly Joint Consultative Committee. The focus of the meeting was centred around COVID-19 related matters. Slater & Gordon Management presented details of their COVID Safe planning and advised that they had 12 plans in total covering all of the Firm’s offices nationally. The…
Your ASU representatives met with Menzies management on Friday afternoon to discuss the Annual Leave process for 2021 and rostering arrangements, particularly changes within 7 days of a shift. Annual Leave 2021 The ASU expressed concern that this announcement was made without any consultation with the union or staff. Menzies has now committed to a…
Qantas has announced a major restructure of its airport operations. So far we know that this affects sales, ticketing and baggage desks at all Australian Airports, and the MOCO function at Sydney Airport. We know that Qantas intends to make the following changes: abolishing the service desk (including for premium and frequent flyers) and sales…
We were all caught unawares late yesterday when Menzies announced that they would be making significant changes to the annual leave application process. The announcement was made without any prior notice or consultation with your union or with staff. The ASU has written to Menzies today to express our disappointment with this announcement on the…
MEDIA STATEMENT Thursday, 29 October 2020 Qatar Airways must apologise to Australian passengers for unacceptable treatment Download the official Media Statement here. The Australian Services Union – Private Sector Branch is outraged by the treatment of female passengers, including Australian citizens prior to boarding a flight from Doha to Sydney on October 2.…