Qantas EBA 10

Almost 1300 responses for our EBA 10 survey were received. Delegates endorsed a recommendation for our ASU EBA 10 claim which now needs to be considered by ASU Members. Meetings are being organised in all locations to consider this draft claim before the claim is given to Qantas. Watch out for local meeting dates and…

Service skills trickle overseas, along with our privacy

ASKED ”What will you be when you grow up?” Australian children would be expected to reply with any of a number of occupations: builder, doctor, pilot, teacher. It would be unusual, but far more realistic, for a child to call out customer service officer, business development consultant. The services sector employs more Australians than any…