Telephone Sales Update

Following further representations to Qantas by the union, the ASU has received confirmation that Qantas will honour the 6 month exclusion period for staff who have been made redundant from Australian call centres who are seeking re-employment within the Qantas Group.  This comes after changes to Qantas group policy at the end of 2014 which…

Jetstar – ASU Members Endorse EBA 5

It’s been an endurance event, but after lengthy negotiations we finally have an agreement which ASU members have endorsed in meetings across Australia. The proposed EBA provides a number of significant improvements in some important terms and conditions of our work. As ASU members now endorse the EBA we encourage all staff to vote ‘YES’…

Dnata Shift giveaways & swaps

The ASU was recently advised that the company intended to stop people giving away shifts that they did not want or could not work, this was going to commence in approximately 3 weeks’ time.  We were also advised that the company was considering limiting the number of shift swaps that people could do as well…

It’s Groundhog day at AaE

Your ASU National negotiating team met with AaE management in Sydney on 26th February 2015 for our 4th meeting and despite promises that the company would be ready to talk seriously about your agreement we had just another meeting going over old ground about our claims with little response or offers from the company. It…

Telephone Sales Update

Today Victorian ASU Officials, Delegates and rostering committee representatives met with Qantas to try to settle issues associated with the company’s decision to change shift work rosters in Melbourne for the last 4 months of the operation at the Camberwell call centre. Based on feedback from ASU members to date, the ASU sought to resolve…

Toll Passenger Services EBA Update

Your ASU national negotiating team for Toll Dnata Passenger services last met with the company on 12th February 2015 after a number of delays in finalizing a meeting date. The company representatives came only with a prepared statement about the problems in the company with little ability to negotiate anything but with plenty of excuses…

Qantas Telephone Sales Update

Today your ASU representatives met with Qantas to discuss a range of issues associated with Qantas’ decision last year to close the Melbourne and Brisbane call centres. Melbourne Rostering Discussions to Continue Many staff on the multi shift-work roster have been angered about plans to reduce the spread of hours in Melbourne from 24 hours…