RACV MCC – stress in the workplace

I write to give you an update on our efforts to start some meaningful discussions with management around stress levels in the MCC and how these matters affect your day to day working conditions of employment. As you will recall from recent email newsletters to you from the Union we conducted a widespread survey of…

Qantas Tele Sales Update

Qantas has now decided to extend the time frame for all EOIs that are being sent out today in telephone sales to 1st August 2014. Earlier in the week the company had proposed that there would be 2 cut off dates for the EOIs – 4th July 2014 and 1st August 2014 if staff wanted…

Qantas Tele Sales Update

ASU representatives including your ASU Delegates from Brisbane, Melbourne and Hobart met with Qantas management in Sydney on 1 July to receive an update on the call centre consolidation. Qantas gave the union an update on the EOI process and other staff related matters. This update included: Advise on how many completed EOI’s had been…

RACV MCC – stress in the workplace

I write to tell you that the ASU has, this morning, made application to the Fair Work Commission for a hearing to consider matters relating to stress in your workplace. The reasons for this notification to the Commission include: 1. The Stress Survey we conducted in the MCC 2. The many phone calls and emails…

StarTrack Bargaining commences

On 2 July 2014, the ASU National bargaining team met with StarTrack Management representatives to discuss the content of a new National Enterprise Agreement to cover all staff in the Call Centre and Clerical classifications at StarTrack. At the meeting Management presented a financial overview of the business. Management and the ASU then presented their…

RACV MCC – stress in the workplace

As all Union members will know the ASU recently conducted a wide ranging Stress Survey in the RACV MCC. To say the least the results of this survey are alarming. The Union has conducted these sort of surveys across a number of workplaces over recent years but I have never seen one deliver the sort…