Service skills trickle overseas, along with our privacy

ASKED ”What will you be when you grow up?” Australian children would be expected to reply with any of a number of occupations: builder, doctor, pilot, teacher. It would be unusual, but far more realistic, for a child to call out customer service officer, business development consultant. The services sector employs more Australians than any…

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Blaming workers belittles the “fair-go”

This year has started on a worrying note with Government Ministers blaming workers for receiving a decent, fair, living wage Industrial Relations Minister Eric Abetz recently said: “We risk seeing something akin to the ‘wages explosions’ of the pre-Accord era, when unsustainable wage growth simply pushed thousands of Australians out of work”. This belittles the very…

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