StarTrack Bargaining commences

On 2 July 2014, the ASU National bargaining team met with StarTrack Management representatives to discuss the content of a new National Enterprise Agreement to cover all staff in the Call Centre and Clerical classifications at StarTrack. At the meeting Management presented a financial overview of the business. Management and the ASU then presented their…

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StarTrack – Sick Leave, Know Your Rights

Are new employees entitled to paid personal (sick) leave Yes. Employees are entitled to 76 hours paid sick leave in the first year of employment. When can the leave be taken? Sick leave accrues progressively in the first year. Employees receive about 6.3 hours paid sick leave each month. This means that at the end…

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RACV MCC – stress in the workplace

As all Union members will know the ASU recently conducted a wide ranging Stress Survey in the RACV MCC. To say the least the results of this survey are alarming. The Union has conducted these sort of surveys across a number of workplaces over recent years but I have never seen one deliver the sort…

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Virgin – Next EBA pay rise in July

Your next EBA pay increase is due to commence on the first full pay period after 1 July 2014. This pay rise is secured under the Virgin EBA and is your second pay increase since December last year.  In the past 6 months alone pay increases have ranged between 8.15% and 13.6% depending on where…

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Know the facts on wages and employment

Since taking to power in September, Prime Minister Tony Abbott and his Coalition Government have relentlessly tried to frame the conversation on the Australian economy against working people and their hard won fair wages and conditions. But we need to be clear on the facts. Recent data has shown that in the year to 31st December…

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Qantas Tele Sales EOI’s date extended

Qantas has now decided to extend the time frame for all EOIs that are being sent out today in telephone sales to 1st August 2014. Earlier in the week the company had proposed that there would be 2 cut off dates for the EOIs – 4th July 2014 and 1st August 2014 if staff wanted…

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QANTAS not the spirit of Australia

The Australian Services Union Victorian Private Sector Branch has expressed outrage at the decision by Qantas to close down the Melbourne and Brisbane call centres. The Victorian call centre is based in Camberwell and employs 320 Victorians, and the Brisbane call centre employs 270. ASU Victorian Branch Secretary Ingrid Stitt said this is a short-sighted…

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Qantas – We want to save telephone sales jobs

Your ASU delegates and officials from Hobart, Melbourne, Brisbane and the ASU National Office met with John Lonergan and other Qantas managers on 19th May 2014 in Sydney to discuss the progress of the Contact Centre Review that is being undertaken. We wanted to meet the key mangers doing the review to better understand what…

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