QANTAS not the spirit of Australia

The Australian Services Union Victorian Private Sector Branch has expressed outrage at the decision by Qantas to close down the Melbourne and Brisbane call centres. The Victorian call centre is based in Camberwell and employs 320 Victorians, and the Brisbane call centre employs 270. ASU Victorian Branch Secretary Ingrid Stitt said this is a short-sighted…

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Qantas Tele Sales EOI’s date extended

Qantas has now decided to extend the time frame for all EOIs that are being sent out today in telephone sales to 1st August 2014. Earlier in the week the company had proposed that there would be 2 cut off dates for the EOIs – 4th July 2014 and 1st August 2014 if staff wanted…

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Know the facts on wages and employment

Since taking to power in September, Prime Minister Tony Abbott and his Coalition Government have relentlessly tried to frame the conversation on the Australian economy against working people and their hard won fair wages and conditions. But we need to be clear on the facts. Recent data has shown that in the year to 31st December…

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Virgin – Next EBA pay rise in July

Your next EBA pay increase is due to commence on the first full pay period after 1 July 2014. This pay rise is secured under the Virgin EBA and is your second pay increase since December last year.  In the past 6 months alone pay increases have ranged between 8.15% and 13.6% depending on where…

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RACV MCC – stress in the workplace

As all Union members will know the ASU recently conducted a wide ranging Stress Survey in the RACV MCC. To say the least the results of this survey are alarming. The Union has conducted these sort of surveys across a number of workplaces over recent years but I have never seen one deliver the sort…

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StarTrack – Sick Leave, Know Your Rights

Are new employees entitled to paid personal (sick) leave Yes. Employees are entitled to 76 hours paid sick leave in the first year of employment. When can the leave be taken? Sick leave accrues progressively in the first year. Employees receive about 6.3 hours paid sick leave each month. This means that at the end…

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StarTrack Bargaining commences

On 2 July 2014, the ASU National bargaining team met with StarTrack Management representatives to discuss the content of a new National Enterprise Agreement to cover all staff in the Call Centre and Clerical classifications at StarTrack. At the meeting Management presented a financial overview of the business. Management and the ASU then presented their…

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RACV MCC – stress in the workplace

I write to tell you that the ASU has, this morning, made application to the Fair Work Commission for a hearing to consider matters relating to stress in your workplace. The reasons for this notification to the Commission include: 1. The Stress Survey we conducted in the MCC 2. The many phone calls and emails…

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Qantas Tele Sales Update

ASU representatives including your ASU Delegates from Brisbane, Melbourne and Hobart met with Qantas management in Sydney on 1 July to receive an update on the call centre consolidation. Qantas gave the union an update on the EOI process and other staff related matters. This update included: Advise on how many completed EOI’s had been…

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