Qantas: We need more staff, not overseas call centres The ASU is calling on Qantas to immediately provide more on the ground support to address the current blowout in call wait times, including the re-opening of on-Airport support desks which were closed during COVID and greater staffing numbers in the Hobart Contact Centre. We know…
Your union, the ASU, is campaigning for fair and safe working conditions at Qantas. We are negotiating a new Enterprise Agreement that will create your rights over leave, rosters, pay rates and many other issues and defend off any attacks from Qantas. We want to thank all members who filled out our recent member survey…
Qantas Group has published the final version of its COVID-19 Vaccination Policy. Read this bulletin to find out more about the policy and what you need to do. Get vaccinated! If you can get vaccinated against COVID-19, you should get vaccinated. Vaccines are safe and effective. They are the best way for you to protect…
ASU representatives met with management on Monday, 15 February and Tuesday, 16 February – and it became apparent that Qantas management have no idea how they are actually going to make their thought-bubble to cut the Sales, Service and Baggage Desks work. This is shameful. It’s clear that the promised ‘digital servicing’ technology doesn’t even…
Tonight airlines members came together online to fight for AviationKeeper and to extend JobKeeper for all aviation workers. We came together as union members to launch our campaign Keep Australia Flying because no worker should be left behind by this crisis. Your union is campaigning for ongoing income support and wage subsidies for the aviation…
Fair Work Commission approves new Virgin ASU Agreement We are pleased to advise that the Fair Work Commission has approved the new Virgin Australia & ASU Guest Services & Guest Contact Centre Agreement 2020. On 2 February 2021 the Fair Work Commission approved your new enterprise agreement. This means it will come into force on…
Virgin contacted the ASU late last week about Guest Services staff shortages. The Company did not anticipate reaching the number of hours of work that they currently have to cover until late 2021. For now, this is an issue that affects work in MEL, ADL & BNE but it could expand to other ports in…
Voting to formally finalise our Virgin Australia and ASU Guest Services and GCC Enterprise Agreement 2020 opens tomorrow, Friday 11 December. The proposed agreement now must be voted on by employees. ASU members have fought hard together and recommend voting YES. Well done to all ASU delegates and members for coming together and working hard to retain decent,…
Qantas has announced that it will outsource below wing work (ramp, baggage and aircraft presentation) at 10 Australian airports. We understand that Qantas considered a TWU-led in-house bid, but rejected that proposal because it did not offer enough cost-savings to the company. We stand in solidarity with all workers affected by this shocking decision. The…
Our Union Delegates and Organisers had a national hook-up with senior dnata Catering executives late yesterday to progress the EOI’s and redundancy matters that have been ongoing now for way to long. The latest progress and updates are as follows:. Group 1 – Operational Staff (ASU covered positions) Dnata Catering is ready to go ahead…
The ASU have been saying to Jetstar that they needed to think about resourcing a likely boost to available work from December 2020 and now they are scrambling to find the staff. The ASU has been meeting regularly with Jetstar to hear about improving flight schedules, returning to work after stand down and getting rostering…
Last night ASU members voted overwhelmingly in favour of the ASU endorsing the proposed Virgin Australia and ASU Guest Services and GCC Enterprise Agreement. We expect that the technical process of a vote of all Guest Services and GCC employees will begin in the next week or so. Don’t forget where we started in these…